Privacy Policy
Last updated: 21 August 2026
1. About This Privacy Policy
Go Wild Expedition respects your privacy.
This Privacy Policy explains how www.gowildexpedition.com handles personal data. It tells you what we may collect, why we need it, when we may share it, and what choices you have.
Go Wild Expedition is a sole proprietorship and a local travel agent in Sikkim. We have an office in Gangtok, East Sikkim, and another office in Yuksom, West Sikkim.
This policy covers data handled through our website. It does not set the rules for tours, treks, bookings, refunds, or travel services. Those matters are covered by separate terms and policies where needed.
2. What Personal Data We Collect
We collect only the data needed to run the website, respond to users, and assist with service requests.
Details provided when contacting us may include your name, email address, phone number, and any information you voluntarily share in your enquiry. A booking or enquiry form may also ask for basic details about your request.
If you create an account, we may collect your email address, username, password, address, and other basic profile details.
If you leave a comment, review, or feedback, we may collect your name, email address, comment, and website address if you choose to provide one.
Your email address is not shown with a public comment or review. Your name and the text you submit may be shown.
We do not ask visitors to upload passports, identity cards, medical files, bank records, or other private documents through this website.
3. Data Collected When You Visit the Website
Like most websites, ours may collect some basic technical data when you visit.
This may include your IP address, browser type, device type, pages viewed, time of access, and basic security or error logs.
This data helps us run the website. It can also help us find faults, block spam, protect accounts, and understand how people use the site.
Our hosting, security, anti-spam, CAPTCHA, and analytics tools may also process this type of data.
The tools used on the website may change as the website grows.
4. Cookies
The website may use cookies and similar tools.
Some cookies are needed for login, account use, security, and normal site functions.
Other cookies may help us count visits and learn which pages people use.
You can control many cookies through your browser. If you block some cookies, parts of the website may not work as expected.
Where the law requires consent for an optional cookie or similar tool, we will ask for it.
5. Why We Use Personal Data
We use personal data for clear business and website needs.
We may use it to reply to you, manage your account, handle an enquiry, show an approved review or comment, protect the website, stop spam, fix faults, improve our pages, or help provide a service you asked about.
We may also use data when you have given consent, when you have asked us to take an action, or when the law allows or requires us to do so.
We do not take data given for an enquiry and use it for an unrelated purpose without a valid reason.
6. Enquiries Sent Through the Website
Website enquiries are sent to a separate email inbox.
They are not stored on our website.
The details are used to read the request, reply to the person, and help with the service they asked about.
When the service or related need has ended, the tour proprietor will delete the enquiry email once it is no longer needed.
We may keep data longer where there is a lawful reason to do so.
7. When We Share Personal Data
Go Wild Expedition does not sell personal data.
We may share limited details when this is needed to help with a service you asked for.
For example, some details may need to be shared with our management team, a hotel, driver, guide, or another person helping with the requested service.
We share only the details that are reasonably needed for that work.
Website service providers may also process limited data while providing hosting, email, security, analytics, anti-spam, CAPTCHA, or other technical services.
We may disclose data where the law requires it. We may also do so when needed to protect the website, our users, or our legal rights.
8. Payments
This website does not directly store your bank, card, UPI, or payment account details.
A payment may take place later through a bank, UPI service, GPay, payment gateway, or another trusted payment service.
That provider handles the payment through its own system. Its own privacy rules will apply to the data it collects.
Go Wild Expedition may receive a payment notice, receipt, or transaction reference so that we can confirm the payment.
9. User Accounts
You may be able to create an account on the website.
We keep the basic data needed to create and manage that account.
Your password should be kept private. Please do not share it with a person who should not have access to your account.
You may contact us if your account details need to be corrected or if you want the account removed.
Some data may need to be kept for a lawful reason even after an account is closed.
10. Comments, Reviews, and Feedback
Some pages may allow you to leave a comment, review, or feedback.
Your name and the text you submit may be shown to the public.
Your email address is not shown as part of the public post.
We may use your email address for moderation, spam checks, or contact when needed.
The website may also use anti-spam or CAPTCHA tools to check a submission.
If you want us to review or remove content that you posted, you may contact us.
11. Guest Blog Authors
A visitor cannot publish a blog article unless Go Wild Expedition invites or approves that person.
A guest author may give us a name, article, short profile, or other details needed for the post.
We may use those details to publish and manage the guest article.
If separate terms are agreed with the guest author, those terms will also apply.
12. Analytics
We use analytics technology to generate information about how visitors reach, browse, and use different areas of the website.
These tools may record page visits, browser type, device type, broad location, and similar site-use data.
We use this data to see what works, find weak pages, fix problems, and improve the site.
Analytics data is not used by Go Wild Expedition to learn private facts about a visitor.
Go Wild Expedition may choose to promote or advertise the website in the future. If new advertising tools change the way personal data is collected or used, this Privacy Policy and any required privacy choices will be updated.
13. How Long We Keep Personal Data
We do not keep every type of data for the same length of time.
Enquiry emails are deleted when the related service or need has ended and the data is no longer required.
Account data may remain while the account is active.
Comments and reviews may remain on the website while they form part of the page or discussion.
Guest articles and author details may remain while the article is published.
Security and technical logs may be kept for a reasonable time. They may be needed to find faults, stop abuse, or protect the website.
We may keep some data longer when the law requires it or when there is another valid legal need.
14. How We Protect Personal Data
We apply security practices to the website and to information that comes into our possession. This can involve limiting who can access information, checking the website for security issues, using spam-prevention tools, keeping backups, and applying other protective measures where appropriate.
Access to business email and website systems is also limited to people who need it.
No online system can promise perfect security. We still take reasonable care to reduce the risk of loss, misuse, or unauthorised access.
15. Your Privacy Choices
You may contact us about personal data that you have given to Go Wild Expedition.
You may ask us to correct data that is wrong.
You may also ask us to delete data that is no longer needed, where the law allows this.
Where we use your consent, you may withdraw that consent. This will not make earlier lawful use of the data invalid.
You may also raise a concern about the way your personal data has been handled.
We may need to confirm who you are before we act on a request. This helps us avoid changing, giving out, or deleting the wrong person’s data.
16. Data About Children
This website provides travel information and business services. It is not designed to collect private data from children.
We do not knowingly ask a child to send sensitive or private documents through the website.
If a parent or guardian believes that a child has sent us personal data that should be removed, they may contact us.
17. Other Websites and Services
Certain links on our pages may take you to websites or online services that are independently operated by other businesses or individuals.
Those services control their own privacy practices.
Once you leave our website or use an outside service, its own privacy policy may apply.
Go Wild Expedition does not control how an outside website handles personal data.
18. Changes to This Privacy Policy
We may update this Privacy Policy when our website, tools, services, or legal duties change.
The latest version will be placed on this page.
The date at the top will show when the policy was last updated.
19. Contact Go Wild Expedition
If you have a privacy question or want to make a request about your personal data, please contact us.
Go Wild Expedition
Gangtok, East Sikkim
Yuksom, West Sikkim
Website: www.gowildexpedition.com
Email: gowildexpedition@gmail.com
